Terms & Conditions

The hire of a pitch entitles the bearer access to the pitch named at the stated time and date.
It is your responsibility to check your booking receipts as we are under no obligation to rectify mistakes after purchase of pitch hire. We are not obliged to replace lost or stolen hire receipts.

Book online at www.bayroadsoccer.com

Sure, telephone bookings can be made on 028 71 371999 or you can book in person during normal opening hours. Pitch hire can be purchased from the main reception desk located in the clubhouse.

Pitches can be booked using the UK using Visa, MasterCard, Maestro/Switch, Solo & Visa Electron.

You will get a booking reference number at the end of the booking process as well as an email confirming your booking.

Access to your pitch will be via the main reception area located in the clubhouse.  You must remember to bring the card used during the booking process as this may be required to locate and issue your booking or to confirm identification.

Please ensure that you arrive well in advance of kick off time in order to pick confirm your hire and avail of the changing facilities. If you arrive after kick off time, admission may be refused to avoid disruption to guests who are booked for the next available session.

Please call us on 028 71 371999 if this happens or email score@bayroadsoccer.com and we will endeavour to remedy any mistakes.

The card handling fee covers the additional costs incurred by the centre relating to your online purchase. The transaction charge is 80p per transaction. There are no additional charges for telephone bookings.

You must not resell or offer for resale any pitch hire (whether at a premium or otherwise) or use the pitch hire for advertising or promotions or for any other trade purposes. If you resell or offer for resale any pitch hire, then this will be deemed invalid.

Yes. The Web Booking Engine that we use utilises 128-bit encrypted SSL (secure socket layer) technology, which is standard for all online Credit Card transactions.

Yes, Bay Road Soccer is very respectful about the privacy concerns of all our customers. All the personal information you enter when registering / booking with us is kept on secure servers and is not supplied or sold to any third party. However, we sometimes need to use e-mail addresses / mobile phone numbers and other personally identifiable information to contact customers when we may be required to do so, e.g. Credit Card Fraud or Police Investigations.

Gift Vouchers can be redeemed online but not complimentary passes. Complimentry passes can only redeemed in person, at the centre.

Yes. As long as collected receipts are presented in person at least 24 hours pre-kick off, we can refund it for you. We will not refund collected receipts over the phone or by email.

For your protection against fraud we strongly recommend that the cardholder is present at the time of entry. If the cardholder cannot be present on the day, they can collect the booking receipts anytime between making the booking and the day of kick off during normal opening hours.

At the end of your booking you will be given a unique reference number. Please keep a note of this number, as you will need to bring it along with your card when you attempt to gain access to the pitch. You will also receive an email to confirm your booking.

The Card Verification Value Code (CVV) is a 3 Digit code on the back of your credit card that is used for authorisation purposes.

No. Unfortunately we cannot cancel bookings by e-mail. If you think you may have made a mistake with your booking or need to cancel your pitch hire for whatever reason then please call us on 028 71 371999 and we will endeavour to resolve the issue.

Due to the nature of our business we can only offer pitch hire cancellations / refunds up to twenty four hours before scheduled kick off time.

If you feel that you may have been overcharged then please send us a copy of your statement with everything else blanked out except the charges in question by email (score@bayroadsoccer.com), fax (028 71 269072) or post to us at Bay Road Soccer, The rear of 16, Bay Road, Derry BT48 7SH.

For security reasons we cannot refund disputed transactions without proof that you have been overcharged. No correspondence will be entered into if you do not follow the correct procedures.

5-A-Side

Open play (off peak) – £30.00

Open play (peak) – £45.00

Block booking (Min 10 weeks) – £40.00

Kids party (per person) – £9.95

7-A-SIDE

Open play (off peak) – £40.00

Open play (peak) – £55.00

Block booking (Min 10 weeks) – £50.00

Kids party (per person) – £9.95

We strongly recommend that you arrive at 15 minutes before your scheduled kick off time. Bay Road Soccer will not refund your pitch hire in the event that you are late arriving and your group cannot gain access to your pitch and/or the available pitch is not to your liking. Please note, payment is received irrespective of whether the pitch is used or not.

We reserve the right to refuse admission to children who are unaccompanied by an adult. We would recommend that all kids attending birthday parties be accompanied by an adult.

We have a large variety of kids parties to choose from, please see the special offers section for full details. We have kids parties here every day so we have it down to a fine art! We also offer group discounts. Call 028 71 371999, email score@bayroadsoccer.com or ask in the centre for more details

Soccer school runs every Saturday & Sunday and admission is priced at £4.00 per person. Additional soccer schools may take place during school holidays. Please check www.bayroadsoccer.com or become a fan of our facebook page, www.facebook.com/bayroadsoccer for updates, start times etc

These can be purchased online (www.bayroadsoccer.com), over the phone (028 71 371999) or in person from our clubhouse. Our gift cards never expire and can be used for pitch hire and all food/beverages on sale throughout the centre (excluding vending machines).

Bay Road Soccer is proud to reach out and go the extra mile in the community we serve. Find out more on how Bay Road Soccer gives back by contacting us on score@bayroadsoccer.com or calling 028 71 371 999.

Please do not spoil the enjoyment of others.

• Please ensure that player safety is paramount at all times.
•  Guide and hearing dogs are welcome but other animals are not permitted on the premises.
•  We reserve the right to delay or refuse the admittance of latecomers. Management also reserve the right to refuse admission

In an effort to provide a guest-friendly environment, we ask that you read and follow the Bay Road Soccer Code of Conduct. Children unaccompanied by an adult may not be admitted at certain times of the day. Bay Road Soccer reserves the right to refuse admission, or require persons to leave the premises (without providing a refund) when persons:

• Might be a risk to the safety of others.  (Bay Road Soccer adopts a zero tolerance approach to excessively aggressive behaviour and supports the referees who are there to ensure that your game runs smoothly and without incident.)

• Appear to be intoxicated and/or are behaving in an antisocial way. Please note that CCTV is in operation for the purpose of crime prevention and public safety.

• Who is smoking on the premises.

• Who brings cameras or recording equipment into the changing facilities (and we reserve the right to carry out random bag checks).

Please look after your belongings as we accept no responsibility for loss or damage to them, however caused.

We support the principles of the Disability Discriminations Act (1995) and are committed to recognising and responding to our guests with special needs.

It is our intention, wherever possible, that our premises and facilities are accessible whatever the nature of disability.

This web site has been designed with guest satisfaction in mind along with providing a premium entertainment experience — we want you to get around, find the information for which you are looking and have a good time. While we have worked to provide a web site that is accessible to as many people as possible, please contact us if you are having any problems with the site.

By using this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Bay Road Soccer’s relationship with you in relation to this website. The term “Bay Road Soccer” or “us” or “we” refers to the owner of the website whose registered office is Bay Road Soccer – Bay Road Business Park, BT48 7SE. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

• Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

• You may not create a link to this website from another website or document without Brunswick Moviebowl’s prior written consent.

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.